Last Updated: April 08, 2025
This Privacy Policy (“Policy”) outlines how information is collected, used, and protected through the website for ProFix Plumber Westminster (the “Website”) and any quote request submitted through the Website. The following details describe how we handle your personal information:
- The types of personal data we gather and how we use it
- How and with whom your information may be shared
- The privacy options available to you
- Measures in place to safeguard your information
- How to update or correct your data
How We Collect and Use Personal Information
Information submitted through form fields on this Website is used only for its intended purpose. We use the data you provide to follow up on your inquiry or service request.
We do not sell your information. However, the information you submit may be shared with our Premier Partners, as outlined in our Terms of Service, and those partners may share the data with their respective agents, employees, subcontractors, clients, and affiliates as necessary to fulfill your service inquiry.
We may also use your contact information to provide future updates about services, promotions, or changes to this Policy—unless you ask us not to.
Managing Your Personal Information
You have full control over the information you share with us. At any time, you may contact us at support@tcpacompliance.site to:
- View the data we may have collected about you
- Update or correct your information
- Request that we remove your data from our system
- Ask questions or raise concerns about how your information is being used
Security Measures and Data Protection
We take appropriate steps to protect your information both online and offline. Sensitive data (such as credit card details) is encrypted and securely transmitted using HTTPS protocols. You can confirm this by looking for a lock icon in your browser’s address bar.
Access to personally identifiable information is limited to personnel who need it for operational purposes, such as processing requests or customer support. All servers and devices storing this information are located in secure environments.
If you believe your privacy has been violated, please reach out to support@tcpacompliance.site.
For California Residents – Your Privacy Rights Under the CCPA
The California Consumer Privacy Act (“CCPA”) grants specific rights to individuals residing in California. This section outlines the personal information (“PI”) we may collect, how it’s used, and your rights under the CCPA.
What Information May Be Collected
We collect various types of PI, which may include:
- Contact Details: Name, phone number, email address, and physical address
- Device Identifiers: IP address and related online identifiers
- Service Requests: Information submitted directly through forms or reviews
- Publicly Available Information: Information voluntarily disclosed on public platforms like LinkedIn
Sources of Information
We may receive PI from:
- Directly from you via online forms, calls, or emails
- Our Premier Partners or third-party affiliates
- Your interaction with our Website, either directly or through your browser/device
Purposes for Collecting Personal Data
We use the information collected for:
- Responding to service or quote requests
- Improving Website functionality and service quality
- Internal analysis and service development
- Legal compliance and fraud prevention
Data Storage and Retention
The length of time we retain your personal information depends on:
- The nature and sensitivity of the data
- Legal and regulatory requirements
- The reason the data was collected
- Our ability to fulfill those purposes in alternative ways
With Whom We May Share Your Information
Your PI may be shared with:
- Service providers assisting in the delivery of our services
- Premier Partners and their affiliated contractors, vendors, or representatives
- Affiliates or related companies involved in your service request
- Legal or governmental authorities when required by law
Your Rights as a California Consumer
Under the CCPA, you have several privacy-related rights:
- Notice at Collection: You’re entitled to know what categories of PI are collected and the purposes for collection at or before the time of collection.
- Right to Know: You may request information regarding how we’ve collected, used, or shared your PI in the past 12 months.
- Right to Deletion: You can request the deletion of any personal data we’ve collected, with some legal or business-use exceptions.
- Right to Non-Discrimination: Exercising your CCPA rights will not affect your access to services.
Please note: We do not sell or share personal data as defined by the CCPA.
Submitting a Data Request or Deletion Request
To make a request under your CCPA rights, email us at support@tcpacompliance.site. Include the following in your message:
- Full name
- Contact information (email and phone number)
- Date your initial request or service inquiry was submitted
We will respond within 20 business days and include details on which of our Premier Partners, if any, received your information.
Requests Made Through Authorized Agents
An authorized agent may act on your behalf to request access to or deletion of your PI. Proof of authorization will be required, such as written documentation signed by you, verifying that the agent is allowed to submit such requests.
Business Information
ProFix Plumber Westminster
Residential Plumbing Services
Phone: 303-276-7387
Service Area: Westminster, CO
Business Hours: Monday to Sunday, 08:00 AM – 09:00 PM
If you have any questions or concerns regarding this Policy or your personal data, contact us at support@tcpacompliance.site.